Treatment Coordinator

Date Posted: 16/09/2024

Job Location: 134-40A Springfield Blvd
Queens, NY 11413

Employment Type: Full-time

Pay Range: 18.00 - 23.00 USD


Job Description:

Are you passionate about making people smile? Join Diamond Braces as a Treatment Coordinator! Enjoy growth opportunities, great benefits, and a supportive team that’s all about creating world-class smiles. Ready to make smiles your business? We’d love to meet you!

Why Diamond Braces?

At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives.

Who We Are:

At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the ‘AAA Experience.’ We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.

What we offer:

  • Competitive salary + performance-based bonuses
  • Health, Dental, and Vision insurance packages
  • Paid Time Off (PTO)
  • 401(k) with company match
  • Discounted orthodontic care for you and your family
  • Ample growth & advancement opportunities
  • Convenient office locations

Essential Functions:

  • Educate Clients on Healthy Smiles: Help clients understand why a healthy smile is important by clearly explaining the long-term benefits of dental care. Make the treatment process exciting and easy to grasp.
  • Guide Through Treatment Choices: Support clients in making informed decisions by providing simple, clear explanations of their treatment options and the benefits they can expect.
  • Answer Questions: Use strong communication skills to respond to client inquiries, whether in person, over the phone, or via email, ensuring they feel well-supported and informed.
  • Manage Appointments Smoothly: Keep the schedule running efficiently by optimizing appointment times, reducing wait times, and maintaining a smooth client flow.
  • Greet Clients Warmly: Welcome every client with a friendly attitude, creating a comfortable and positive environment from the moment they walk in.
  • Provide Clear Information: Make sure clients have all the information and documents they need, showing transparency and commitment to their care.
  • Verify Insurance Details: Confirm clients’ insurance eligibility, usage, and limitations. Follow up with them on their benefits and coverage as needed.
  • Support the Dental Team: Assist dentists and other team members as needed, ensuring the practice operates smoothly and efficiently.
  • Maintain a Clean Workspace: Keep your work area clean and safe, helping to prevent the spread of infection and protect the well-being of clients and staff.
  • Stay Flexible: Be ready to handle any additional tasks as needed, adapting to the changing needs of the practice.

Preferred Qualifications:

  • Bilingual abilities are a plus.
  • Experience in retail, sales, or a similar customer-focused role.
  • Strong communication and interpersonal skills.
  • Proficiency in computer literacy.
  • Managerial experience is an advantage.
  • Clear long-term career goals aligned with our company values.

Additional Information:

  • This position is full-time, and local travel between offices may be required.
  • Salary is based on experience, skills, and qualifications.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

If you’re ready to take the next step in your career and help our clients achieve the smile of their dreams, apply today!

Disclaimer

” Starts as low at $2800 “: All Diamond Braces final treatment plans are devised based on a review of x-rays and an in-person examination of the patient’s dentition performed by a licensed doctor. Plans discussed via virtual consultations and appointments are not final and will require an in-office visit and additional diagnostic records such as x rays or 3D scans before they are considered final.

” Starts as low at $2800 “: The cost associated with comprehensive orthodontic treatment with Diamond Braces are for terms up to 24 months. Extending a patient’s term due to poor compliance or other factors, such as case complexity and tooth movement variations, may result in additional fees.

” Lifetime Smile Guarantee “: Only Diamond Braces cases completed by the Practice and placed on retention are backed by our Lifetime Smile Maintenance Guarantee. Terms and conditions apply. Visit /lifetime-warranty/ for more details.

” 30% less than the national average “: Claim comes from calculations comparing an average treatment plan from Diamond Braces to the national average calculated by the American Dental Association’s Survey of Dental Fees.

“As low as $104 per month “: Monthly payments are calculated by dividing the patient’s final treatment price by a number of months. Prices may vary based on the patient’s age, case severity, treatment type, insurance coverage and more.

” 0 down”, “0% financing”, “flexible monthly payment plans “: Alternate financing options are only available to qualified applicants based on a financial review and available insurance coverage.

” Starts as low at $2800 “: Costs associated with Invisalign clear aligners for comprehensive and SMILIFY Expedited Invisalign treatment, including the full prescribed set of upper and lower aligners, are covered by the stated price for up to 24 months (for comprehensive) and up to 12 months (for SMILIFY) or until the originally prescribed term is completed.

” Up to 24 months “: Term lengths are calculated based on the patient’s medical status and may vary based on factors such as age, case severity, patient needs, and chief complaint.

” SMILIFY Expedited Invisalign Treatment “: SMILIFY Expedited Invisalign treatment is only available for qualified patients based on x-rays and medical examinations performed by a licensed doctor. Not all applicants may qualify.

” SMILIFY Expedited Invisalign Treatment “: Savings associated with SMILIFY Expedited Invisalign treatment cannot be combined with other promotions offered by Diamond Braces unless explicitly stated otherwise.