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Compliance / Safe Reporting

Our offices are OSHA and HIPAA compliant. We follow CDC sterilization recommendations and all state regulations. 

Our staff members receive continuous education and training to provide the highest quality care to you and your family.

Any concerns over unethical activity such as violations of professional standards, breach of confidentiality, inaccurate billing or conflicts of interest may be safely reported. We encourage all clients to contact us with their concerns so we may make corrections where needed. All reports will be reviewed and may be made anonymously. There will be no retaliation against any person making a report in good faith.

Please use on of the following methods of contact when reporting concerns and/or complaints;

Call our Compliance Hotline: 201-297-9977

E-Mail: complaints@diamondbraces.com

Mail: Diamond Braces Corporate Headquarters

        15 Engle St suite 204

        Englewood, NJ 07631

All reports will be reviewed and responded to. We appreciate your feedback and look forward to creating the best possible experience for our clients.